Refund Policy

1. Right of withdrawal

At checkout you ask for the digital content to be delivered immediately and acknowledge that, once delivered, you lose the 14-day right of withdrawal, as provided by EU law for digital content.

2. When we refund

The resource doesn't work as described and we can't fix the problem within a reasonable time after you contact us.

You bought the same product twice by mistake.

The resource was not delivered to Keymaster and we can't fix the delivery.

3. When we don't refund

You changed your mind after receiving the files.

Incompatibility with frameworks, builds or maps not listed as supported on the product page.

Conflicts caused by changes made by you or third parties.

4. How to ask

Contact us via Discord with your Tebex transaction ID (sent by email) and your Cfx.re username. We usually reply within 48 hours.

Approved refunds are issued by Tebex to the original payment method, and access to the resource is removed from your account.

5. Chargebacks

Opening a dispute or chargeback without contacting us first leads to immediate revocation of every licence on the account. Talk to us first: we sort almost everything out quickly.